ON LINE COMMUNICATION : Synchronous and Asynchronous :)

Synchronous Tools

Synchronous tools enable real-time communication and collaboration in a "same time-different place" mode. These tools allow people to connect at a single point in time, at the same time. Synchronous tools possess the advantage of being able to engage people instantly and at the same point in time. The primary drawback of synchronous tools is that, by definition, they require same-time participation -different time zones and conflicting schedules can create communication challenges. In addition, they tend to be costly and may require significant bandwidth to be efficient

Tool	Useful for	Drawbacks
Audio conferencing	Discussions and dialogue	Cost, especially when international participation is involved
Web conferencing	Sharing presentations and information	Cost, bandwidth; may also require audio conferencing to be useful
Video conferencing	In-depth discussions with higher-touch interactions	Cost, limited availability of video conferencing systems
Chat	Information sharing of low-complexity issues	Usually requires typing, "lower touch" experience
Instant messaging	Ad hoc quick communications	All users must use compatible system, usually best for 1:1 interactions
White boarding	Co-development of ideas	Cost, bandwidth; may also require audio conferencing to be useful
Application sharing	Co-development of documents	Cost, bandwidth; may also require audio conferencing to be useful

Asynchronous Tools

Asynchronous tools enable communication and collaboration over a period of time through a "different time-different place" mode. These tools allow people to connect together at each person's own convenience and own schedule. Asynchronous tools are useful for sustaining dialogue and collaboration over a period of time and providing people with resources and information that are instantly accessible, day or night. Asynchronous tools possess the advantage of being able to involve people from multiple time zones. 

Tool	Useful for	Drawbacks
Discussion boards	Dialogue that takes place over a period of time	May take longer to arrive at decisions or conclusions
Web logs (Blogs)	Sharing ideas and comments	May take longer to arrive at decisions or conclusions
Messaging (e-mail)	One-to-one or one-to-many communications	May be misused as a "collaboration tool" and become overwhelming
Streaming audio	Communicating or teaching	Static and typically does not provide option to answer questions or expand on ideas
Streaming video	Communicating or teaching	Static and typically does not provide option to answer questions or expand on ideas
Narrated slideshows	Communicating or teaching	Static and typically does not provide option to answer questions or expand on ideas
"Learning objects" (Web-based training)	Teaching and training	Typically does not provide option to answer questions or expand on ideas in detail
Document libraries	Managing resources	Version control can be an issue unless check-in / check-out functionality is enabled
Databases	Managing information and knowledge	Requires clear definition and skillful administration
Web books	Teaching and training	Not dynamic and may lose interest of users
Surveys and polls	Capturing information and trends	Requires clear definition and ongoing coordination
Shared Calendars	Coordinating activities	System compatibility
Web site links	Providing resources and references	May become outdated and "broken"